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How to fix the issue where you cannot enter campaigns in the d Point app

How to fix the issue where you cannot enter campaigns in the d Point app

From the 'Deals' tab of the d Point app

d Point app Deals tab Campaign list

When trying to enter any campaign

Enter campaign

Encountered an issue where it says "Could not enter."

Could not enter. We apologize, but due to temporary high access, it is currently difficult to connect. We apologize for the inconvenience, but please try again after some time.

This had been happening for several days, so I thought something was wrong, and I'll introduce the steps I took to resolve it.
It might genuinely be "temporary high access" in some cases, though.

It was fixed after re-logging in

To conclude, it was fixed after logging in again.

Tap 'Settings/Confirmation' in the menu

d Point app Settings/Confirmation

Tap 'Log out' at the bottom

d Point app Log out

You will be logged out, so log in again from 'Log in'.

d Point app Log in

After logging in again, try entering a campaign as usual.

Deals tab

When you tap "Enter Here"

Enter Here

Entry successful!

Entry completed.

Perhaps a bug occurred when I changed devices?

That's how to deal with the issue when you cannot enter campaigns in the d Point app.

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