Front-End & Daily

How to fix the issue where you are asked to log in every time in the d Point app (probably)

How to fix the issue where you are asked to log in every time in the d Point app (probably)

I have resolved the issue where I am asked to log in every time I want to use the d Point app, so I will introduce the method.

Table of Contents

For iOS

How to deal with it on iPhone. I also suffered from this issue on my iPhone.

Install the "d払い" app

First, install "d払い". If you don't have it, download it.

※ You can uninstall it after setup.

d払い-スマホ決済アプリ、キャッシュレスでお支払い

d払い - Smartphone payment app, cashless payment

NTT DOCOMO, Inc.Freeposted withAppReach

After downloading and logging in with your d account,

From "Account" in the bottom right, select "Automatic Login Settings"

Automatic Login Settings

Set "Your current d account"

d Account Automatic Login Settings

If you are not a Docomo user, proceed from "Set directly" to complete the automatic login settings.

d Account Automatic Login Settings

By performing "Automatic Login Settings" in the "d払い" app this way,
you will no longer be automatically logged out from the d Point app the next day, or the day after.

It seems that "d払い" can be uninstalled afterwards. In my environment, there are no issues so far.

Whether it worked or not,
I would be happy if you could report it in the comments!
(I believe that if no comments come, it means it was resolved.)

For Android

I'll also write about the solution for Android (probably), but
I couldn't confirm the phenomenon of being automatically logged out on my Android device in the first place.

So, if you are visiting because you are having trouble with this issue on Android, it would be helpful if you could let me know by commenting "I was having trouble with Android"!

Install the "d Account Settings" app

First, install "d Account Settings". If you don't have it, download it.

dアカウント設定

d Account Settings

NTT DOCOMOFreeposted withAppReach

When you launch it, you will be asked for phone permission, so select "Allow"

Android d Account Settings app

Log in with your d account from "Set your current d account".

Android d Account Settings app

Once login is complete,

It will say "d Account Setup Complete".
It doesn't seem like anything further is needed, so check "Do not set" and tap "OK"

Android d Account Settings app d Account Setup Complete

I was able to resolve it on iOS for sure, and I think this is the similar operation for Android.

For those who set it up on Android
I would be happy if you could come back in a few days and report in the comments whether it "worked or not"!

I'm not sure if this is the correct solution, but please give it a try.

Comments

If you experienced something different in your environment, please feel free to send a message.

  • Anonymous user

    Isn't this for the d払い app, not the d Point app?

  • Owner

    In my case, this phenomenon occurred with the d Point app.

    This article describes how I resolved it using the d払い app.

    Does the same phenomenon occur with the d払い app?

After reviewing the content, we will publish it, omitting personal information.

Enter your name and email address as well

Please enter if you would like a reply by email.

The personal information provided will not be disclosed. It will only be used for replies.

It will be sent directly. Please confirm and "Send".

If this was helpful, we appreciate your support!
The support received will be used for childcare.

Send support with OFUSE


Or support us by buying something from the buttons below
(You don't have to buy the linked product.)

Amazon

楽天市場

Yahoo!ショッピング

PR

As an Amazon Associate, "Ken" earns from qualifying purchases.

Share

Share on Twitter Share on Facebook Share on LINE Share on Hatena Bookmark