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How to Cancel Docomo Mail Portability: Actual Steps

How to Cancel Docomo Mail Portability: Actual Steps

Here are the actual steps to cancel Docomo Mail Portability, with screenshots.

Since you cancel from Docomo's My Page, it's compatible with both iPhone and Android. You can cancel using the method described in this article.

Table of Contents

Docomo Mail Portability Cancellation Procedure

My docomo にログインし、tap "Procedures" below

My docomo Procedures

Scroll way down and tap "Docomo Mail Portability"

My docomo Procedures Docomo Mail Portability

① Check "Cancel Docomo Mail Portability"
② Tap "Notes" and then check "Agree"
③ Select the destination for the confirmation email
(An address other than @docomo.ne.jp is recommended)
④ Tap "Next".

Docomo Mail Portability Contract Details Change Cancel

As the effective date is "Today", it is likely that you will no longer be able to receive emails addressed to @docomo.ne.jp the moment you cancel.

Therefore, we recommend setting the confirmation email destination to another email address such as Gmail.

A confirmation screen will appear, so tap "Complete Procedure".

Content Confirmation

The completion screen is displayed.
A confirmation email has also been sent to the email address you specified earlier.

Procedure Complete

This completes the cancellation of Docomo Mail Portability.

What is Docomo Mail Portability?

"Docomo Mail Portability" is a service that allows you to continue using your @docomo.ne.jp email address for 330 yen per month even if you cancel Docomo (or switch to ahamo or another carrier).

In addition to Docomo, similar services are offered by other carriers such as au and Softbank.

Until now, it was probably common to subscribe to feature phones and smartphones with the three major carriers.

At the same time, it was also common to use carrier emails such as @docomo.ne.jp.

Times have changed, and now is the era of low-cost SIMs.

Many low-cost SIMs do not have carrier email, so it's ideal to get and use so-called "PC email" like Gmail or iCloud Mail. However, it's a hassle to change membership information from an old carrier email to a PC email, or to inform old email friends, isn't it?

That's where Docomo Mail Portability comes in.

What happens if you cancel? Can you re-subscribe?

If you cancel Docomo Mail Portability, you will no longer be able to use Docomo Mail.

The notes include the following:

If more than 31 days pass from the cancellation date, you will not be able to re-subscribe to this service.

If more than 31 days pass from the cancellation date, all cloud data will be deleted and cannot be restored.

Therefore, it seems you can re-subscribe if you do so within 31 days of canceling Docomo Mail Portability.

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