[iOS] Solved: My story of panic when trying dual SIM with Rakuten Mobile and getting "No Service" or "Searching"

Table of Contents

• Conclusion
• How it became "No Service"

Conclusion

To get straight to the point, before installing the profile for the newly added "LinksMate":

From "Settings" > "Mobile Data" > "Mobile Data", with "LinksMate" selected

I had to install the LinksMate profile.

If you need to redo it, first uninstall the LinksMate profile, then install it again following the correct procedure.

Looking at the Rakuten Mobile official site, it says:

【Caution】

・Do not install the MVNO profile with Rakuten line selected in "Mobile Data" in step 2.

That's what it said.

[iPhone] I want to know precautions when using dual SIM on iPhone

How it became "No Service"

Let me reiterate the steps I took that led to "No Service" or "Searching".

I had been using Rakuten Mobile with eSIM, and this time I bought an additional LinksMate physical SIM.

Insert the received SIM into the smartphone

Download LinksMate profile

Then this happened

Then this happened

Install profile from Settings
(Before this, I should have switched the line)

Then, LinksMate connected, but Rakuten Mobile remained "Searching" or became "No Service"...

Thinking this was bad, I reissued Rakuten Mobile's eSIM and went astray in various ways.

I hope this helps.

Comments

• 2023-03-25

  Anonymous

  I was having trouble but it's solved now. Thank you very much.

• 2023-03-25

  Owner

  Glad I could help!

  Thank you for the report!

• 2024-04-15

  Anonymous

  I was having trouble today but it's solved now. Thank you so much.

• 2024-04-15

  Owner

  Thank you for the report!

• 2024-05-03

  Anonymous

  I was having trouble with one side losing service when switching my iPhone SE3, which was operating with eSIM (Rakuten) + physical SIM (OCN), to an eSIM (Rakuten) + eSIM (Rakuten) configuration.

  By deleting the OCN profile, both eSIMs became usable.

  Thanks to this article.

  (It's a shame that my plan to buy a sub-device, which I was about to click, fell through...)

• 2024-05-05

  Owner

  The situation is a bit different from this article.

  So you needed to uninstall the unnecessary OCN profile.

  Thank you for the report!

  (You wanted a sub-device, huh? lol)

• 2024-10-03

  Anonymous

  You saved me!

  Thank you so much!! Love it

• 2024-10-04

  Owner

  Th-thank you for the report!

I can't answer "It's not working. What should I do?", but
I'd appreciate any feedback like "My environment was different!". Please feel free to comment.